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TensorPeak Labs

Conversational AI

Custom AI Chatbot Development

Build a custom AI chatbot or website chat widget that answers from trusted content, captures leads, books appointments, and escalates to your team.

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What this solves

From promising capability to an operating product.

A useful website chatbot should do more than produce fluent answers. TensorPeak Labs builds custom AI chatbots around your content, customer journey, business tools, and escalation rules so conversations can produce a dependable next step.

Whether the goal is customer support, lead qualification, product guidance, or appointment booking, the chatbot is designed as part of the operating workflow—not as an isolated chat bubble.

  • Answer customer questions using approved company knowledge
  • Capture and qualify website leads around the clock
  • Connect conversations to booking, CRM, support, and human handoff

Capabilities

The parts required to make it work.

01

Custom website chat widgets and embedded product assistants

02

RAG knowledge bases, citations, permissions, and content updates

03

Lead capture, qualification, appointment booking, and CRM integration

04

Conversation analytics, guardrails, evaluations, and human escalation

Delivery approach

A clear sequence from uncertainty to operation.

  1. 01

    Discover

    Define the audiences, questions, conversion goals, knowledge sources, and escalation paths.

  2. 02

    Ground

    Connect approved website content, documents, product data, and business rules.

  3. 03

    Integrate

    Add lead capture, calendar booking, CRM, support desk, and human handoff workflows.

  4. 04

    Improve

    Review conversations, evaluate answer quality, and improve coverage, safety, and conversion paths.

FAQ

Questions about this service.

Can you add an AI chatbot to an existing website?+

Yes. We can build and embed a branded chat widget on an existing website or add an AI assistant inside a SaaS product or customer portal.

Can the chatbot answer from our documents and website?+

Yes. We can create a RAG knowledge layer using approved pages, documents, and structured sources, with citations and access controls where appropriate.

Can the chatbot capture leads or book appointments?+

Yes. The chatbot can collect qualified contact details, check availability, book meetings, update a CRM, open support tickets, or transfer the conversation to a person.

Do you build white-label chatbots?+

Yes. We can build branded or white-label chatbot experiences with tenant-specific configuration, knowledge, analytics, and integrations.